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Last Revised: August 5, 2021
Socio Labs, LLC. and its affiliates, properties and property owners (collectively, “Socio” or “us” or “we”), provide software as a service (“SaaS”) event technology to organizations and individuals for their meetings, events, conferences, and trade shows (together “Events”). We require that all users including Customers, Clients, organizers, event planners, end users, participants and/or attendees, to the extent applicable, (together “you”, “yours”)of our website and mobile applications adhere to the following terms and conditions of use (these “Terms”). These Terms govern your use of our services; any content or information therein, including Socio Platform (https://platform.socio.events), Live Display (https://socio.live); Mobile Apps; Branded Event Apps; Socio Event App; our Web Apps (https://app.socio.events), and any other website pages on which services are provided by us (collectively, the “Services”).
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES. THESE TERMS CONTAIN DISPUTE RESOLUTION PROVISIONS THAT REQUIRE YOU TO SUBMIT TO ARBITRATION, WHICH MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. BY USING THE SERVICES, YOU ARE AGREEING TO COMPLY WITH THESE TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS, DO NOT USE THE SERVICES.
By accessing and using the Services, you agree, on your own behalf and on behalf of any corporation or other legal entity that you represent or for which you access the Services (your “Company”), to be bound by and comply with these Terms and to comply with all applicable laws and regulations.
We may change these Terms at any time, and all such changes are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of these Terms or other notice on Socio’s website. You should view these Terms often to stay informed of changes that may affect you. Your use of the Services after the effective date of any changes constitutes your continuing agreement to be bound by these Terms, as they are amended from time to time. We expressly reserve the right to make any changes that we deem appropriate from time to time to our applications or to any information, text, data, databases, editorial content, graphics, design elements, images, photographs, sound recordings, audio and visual clips, logos, software, opportunities, features, services, and other materials within the Services (all such materials, and any compilation, collection, or arrangement thereof, the “Content”).
In the case that Client’s access to and use of the Services is subject to data protection laws in the European Economic Area, United Kingdom, Switzerland, California or any other applicable jurisdiction with respect to processing personal data (as defined in the applicable data protection laws), Socio and Client agree that Data Processing Addendum (“DPA”) available at: https://socio.events/docs/dpa will apply to Client’s access and use of the Services, the terms of which are hereby incorporated by reference into these Terms.
For the avoidance of doubt, in connection with Client’s access and use of the Services, where Client’s access, use, store or otherwise process any personal information of users who attend Events (end users), Client agrees to comply with all applicable data protection laws including, but not limited to the California Consumer Privacy Act (“CCPA”) and The General Data Protection Regulation 2016/679 (“GDPR”) and agrees that Socio shall have no liability or responsibility for such processing of personal information.
You understand and agree that we own, or (where applicable) we have lawfully licensed from third parties, all rights, title, and interest in and to the Services and all of the Content (excluding user supplied content). You acknowledge and agree that the Content constitutes valuable proprietary information that is protected by applicable intellectual property and other proprietary rights, laws, and treaties of the United States and other countries, and that you acquire no ownership interest by accessing or using the Services or the Content. Such intellectual property and proprietary rights may include, but are not limited to, copyrights, trademarks and service marks, trade dress, and trade secrets, and all such rights are the property of Socio or its licensors and Content providers. For the avoidance of doubt, we also own all intellectual property rights to Branded Event App if it is created and published through the Client’s developer account (e.g., App Store, Google Play).
4.1 You may access and use the Services only for lawful purposes (. Any other access to or use of the Services or the Content constitutes a violation of these Terms and may violate applicable copyright, trademark, or other laws. We make no representation that the Content is appropriate or available for use in your location. A reference to a product or service on our applications or websites does not imply that such product or service is or will be available in your location. The Content, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. Each product or service is void where prohibited by law.
4.2 You may not access, use, or copy any portion of our applications, websites, or of the Content through the use of bots, spiders, scrapers, web crawlers, indexing agents, or other automated devices or mechanisms. You agree not to remove or modify any copyright notice or trademark legend, author attribution, or other notice placed on or contained within any of the Content. Except as expressly authorized by us in writing, in no event will you reproduce, redistribute, duplicate, copy, sell, resell, or exploit for any commercial purpose any portion of our applications, websites, or the Content or any access to or use of our applications, websites, or the Content.
No one under the age of 18 may use the Services. By using or attempting to use the Services, you represent that you meet the age requirements and that you are able to enter into legally binding contracts, including these Terms.
6.1 You represent and agree that all information that you provide to us in connection with your access to and use of the Services is true, accurate, and complete to the best of your knowledge and belief. Socio reserves the right, in its sole discretion, to terminate your access to all or part of the Services, without notice or liability, for any reason, including, but not limited to the breach of any agreement between you and Socio, including, without limitation, these Terms. Following any such termination of access, you will continue to be bound hereunder to the fullest extent applicable.
Upon being notified that your access is terminated, you must destroy any materials you have obtained from the Services. You may not access the Services after your access is terminated without our written approval. After terminating your access, Socio will retain all rights, including all intellectual property rights, proprietary rights, and licenses retained in these Terms, and the limitations upon your use and treatment of Content will remain in full force.
7.2 You are responsible for maintaining the confidentiality of your password and account. You are fully responsible for all uses of your password and account, including any unauthorized use. You agree to: (a) keep your password confidential and not share it with anyone else, and (b) immediately notify us of any unauthorized use of your password or account.
7.3 You acknowledge and agree that we are authorized to act on instructions received through use of your password and account, and that we may, but are not obligated to, deny access or block any transaction made through use of your password or account without prior notice if we believe your password and account are being used by someone other than you, or for any other reason.
8.1 You will retain ownership of all Content that you post and permit us to use. You hereby grant to Socio the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to access, use, process, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, import and display all content, remarks, suggestions, ideas, graphics, or other information communicated, submitted and transmitted to Socio through the Services or any Content (together, the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed. In the absence of a specific agreement with Socio to the contrary, Socio will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for services, products, or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future Socio operations.
8.2 You understand that we may, but shall not be obligated to, use your Content. You understand that we may edit or remove Content from any use or material for any reason and at any time, without notice. You understand we cannot be responsible for any third party use of your Content, even if that use is derived from our use.
In connection with your access and use of the Services and that of any person authorized by you to access and use the Services, you are responsible for complying with all applicable laws, regulations, and policies of all relevant jurisdictions, including all applicable local rules regarding online conduct.
You may not and/or ensure that you do not post, send, submit, publish, collect or transmit in connection with the Services or any Content any material that:
Socio reserves the right to monitor use of the Services and Content to determine compliance with these Terms at its sole discretion, as well as the right to edit, remove or refuse any information for any reason. Notwithstanding these rights, you remain solely responsible for the content of your Submissions. You acknowledge and agree that neither Socio nor any third party that provides Content to Socio will assume or have any liability for any action or inaction by Socio or such third party with respect to any Submission.
10.1 We may make information regarding specific programs, offers or promotions, which we are conducting, available on our applications and websites. Any such program, offer or promotion is subject to the specific terms, conditions and restrictions listed on the applications and websites in connection with such program, offer or promotion. We reserve the right to alter or withdraw any program, offer or promotion at any time. Each program, offer and promotion is void where prohibited by law. Please refer to and read carefully the terms, conditions and restrictions included on the applications and websites in connection with each program, offer or promotion.
10.2 Our applications and websites may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. We do not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. We reserve the right to make changes, corrections, cancellations and/or improvements to our applications and websites, and to the products and programs described therein, at any time without notice, including after confirmation of a transaction.
11.1 Socio respects the intellectual property of others, and, particularly as to user-generated content in comments, discussion boards or in other user-contributed content, as applicable, we ask our users to do the same. In appropriate circumstances and at our sole discretion, we may terminate and/or disable the access of users suspected to be infringing the copyrights (or other intellectual property rights) of others. Additionally, in appropriate circumstances and in our sole discretion, we may remove or disable access to Content or other material on any of our applications and websites or hosted on our systems that may be infringing or the subject of infringing activity.
11.2 In accordance with the Digital Millennium Copyright Act of 1998, Title 17 of the United States Code, Section 512 (“DMCA”), we will respond promptly to claims of copyright infringement that are reported to the agent that we have designated to receive notifications of claims infringement (its “Designated Agent”). Our Designated Agent may be reached via email at: firstname.lastname@example.org, and via regular mail at: Socio Labs, LLC. , Attention: Copyright Agent, 115 W. Washington Street, Suite 1190, Indianapolis, Indiana, 46204.
11.3 If you are a copyright owner (or authorized to act on behalf of the copyright owner) and have a good faith belief that your work’s copyright has been infringed, please report your notice of infringement to us by providing our Designated Agent with a written notification of claimed infringement that includes substantially the following:
(a) an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
(b) a description of the copyrighted work or other intellectual property claimed to have been infringe, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
(c) a description of where the material that you claim is infringing is located;
(d) information reasonably sufficient to permit us to contact you, such as your address, telephone number, and email address;
(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner’s behalf.
11.4 Please note that Section 512(f) of the Digital Millennium Copyright Act may impose liability for damages on any person who knowingly sends meritless notices of infringement. Please do not make false claims.
11.5 Any information or correspondence that you provide to us may be shared with third parties, including the person who provided us with the allegedly infringing material.
11.6 Upon receipt of a bona fide infringement notification by the Designated Agent, it is our policy to remove or disable access to the infringing material, notify the user that it has removed or disabled access to the material, and, for repeat offenders, to terminate such user’s access to the service.
11.7 If you believe that your content should not have been removed for alleged copyright infringement, you may send our Designated Agent a written counter-notice with the following information:
(a) identification of the copyrighted work that was removed, and the location where it would have been found prior to its removal;
(b) a statement, under penalty of perjury, that you have a good faith belief that the content was removed as a result of a mistake or misidentification; and
(c) your physical or electronic signature, together with your contact information (address, telephone number and, if available, email address).
11.8 If a counter-notice is received by the Designated Agent, we may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed material or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at our discretion.
Socio takes such commercially reasonable measures as it deems appropriate to secure and protect information transmitted to and from its applications and websites, including Secure Sockets Layer (SSL) and Hypertext Transfer Protocol Secure (HTTPS). Nevertheless, we cannot and do not guarantee that any such transmissions are or will be totally secure. You are responsible for maintaining the privacy settings in order to control who can access your Events. You are responsible for maintaining the confidentiality of any information about you, including any username and any password used in connection with your use of the Services. You agree to notify Socio immediately if you discover loss or access to such information by another party not under your control and supervision. Socio will not be liable for any loss or damage arising from the unauthorized use of your username or password.
THE USE OF THE SERVICES BY YOU AND YOUR COMPANY IS AT YOUR AND ITS SOLE RISK. ACCORDINGLY, THE SERVICES AND THE CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED AND EXCLUDED, TO THE FULLEST EXTENT PERMITTED BY LAW. SPECIFICALLY, SOCIO AND ITS AFFILIATES AND CONTENT-PROVIDERS DO NOT WARRANT THAT: (a) THE USE OF THE SERVICES OR ANY THIRD PARTY WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; (b) THAT THE USE OF THE SERVICES OR ANY SUCH THIRD PARTY WEBSITE WILL ALLOW YOU TO OBTAIN ANY PARTICULAR RESULTS WHATSOEVER; (c) THE CONTENT OR ANY INFORMATION, SERVICE OR MERCHANDISE PROVIDED THROUGH THE SERVICES OR ANY THIRD PARTY WEBSITE ARE OR WILL BE ACCURATE, CURRENT, COMPLETE, RELIABLE, OR OF ANY PARTICULAR VALUE OR QUALITY; (d) THAT ANY DEFECTS IN THE SERVICESOR IN THE CONTENT WILL BE CORRECTED; OR (e) THAT THE SERVICES AND THE CONTENT ARE FREE OF VIRUSES OR OTHER DISABLING DEVICES OR HARMFUL COMPONENTS. WE EXPRESSLY WAIVE ANY LIABILITY OR DAMAGE THE YOU MAY INCUR FROM THE USE OF THE SERVICES THAT INTEGRATES ANY THIRD PARTY WEBSITE OR SOFTWARE.
14.1 In no event will Socio or its affiliates, property owners, contractors, suppliers, content-providers, and other similar entities, and the officers, directors, employees, representatives, and agents of each of the foregoing (collectively, the “Socio Parties”), be liable to you, your Company, or any third party for any losses or damages, alleged under any legal theory, arising out of or in connection with: (a) your use of, or reliance on, the Services or the Content or (b) the Socio Parties’ performance of or failure to perform their obligations in connection with these Terms.
14.2 Under no circumstances will the Socio Parties be liable to you, your Company, or any third party for any indirect, consequential, incidental, punitive, special, or similar damages or costs (including, but not limited to, lost profits or data, loss of goodwill, loss of or damage to property, loss of use, business interruption, loss of contracts; loss of anticipated savings; wasted management or office time; claims of third parties, and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise) arising out of or in connection with these Terms or the use of the Services or the Content, or the transmission of information to or from our applications and websites over the Internet, even if they were advised, knew, or should have known of the possibility of such damages or costs. In a jurisdiction that does not allow the exclusion or limitation of liability for certain damages, the liability of the Socio Parties will be limited in accordance with these Terms to the extent permitted by law.
14.3 Without limiting any of the foregoing, if the Socio Parties are found liable to you or to any third party as a result of any claims or other matters arising under or in connection with these Terms, the Services, or your use of the Services, the maximum liability for all such claims and other matters will not exceed $10 in any calendar year.
You agree to defend and indemnify the Socio Parties and their officers, directors, employees, representatives, and agents, against all claims, demands, suits, or other proceedings, and all resulting loss, damage, liability, cost, and expense (including reasonable attorneys’ fees), made by any third party arising out of: (a) your access to and use of the Content, the Services, and other materials, products, and services available on or through the Services and the Socio Parties; (b) your violation of these Terms; (c) your violation of any rights of any third party; and (d) your website. We reserve, and you grant to us, the right to assume the exclusive defense and control of any matter subject to indemnification by you.
16.1 The period of these Terms will commence on the date when user accepts the Terms on our Services by signing up and creating an account (“Effective Date”).
16.2 The paid Services has a term according to the separate agreement with Socio that may be terminated.
16.3 A party may terminate the relationship immediately if the other party breaches material provision of this Agreement and:
a) the breach is incurable, or
b) the other party does not remedy any remediable breach of a material provision of this Agreement within 14 days’ of receiving a written notice from non-breaching party specifying the breach and requiring its remedy.
16.4 Socio may terminate the Service immediately if:
a) any user fails to pay undisputed amounts due;
b) any regulatory decision or governmental order requiring Socio to suspend Services or which is reasonably likely to result in the loss of Socio’s operating authority; or
c) in an event of bankruptcy or other cause preventing Socio from providing the Services.
16.5 Socio may terminate the relationship without cause in writing with a one-month notice period (the notice period commences on the first calendar day of the month following the calendar month in which the notice of termination was delivered to the other party).
17.1 Except for payment obligations, neither party shall have any liability under or be deemed to be in breach of this Agreement for any delays or failures in performance of this Agreement which result from circumstances beyond its reasonable control.
18.1 We are available by email at email@example.com to address any concerns you may have regarding our use of the Content. Most concerns may be quickly resolved in this manner. We and you (each a “party” and together, the “parties”) shall use commercially reasonable efforts to settle any dispute, claim, question or disagreement directly through consultation and good faith negotiations which shall be a precondition to either party initiating a lawsuit or arbitration.
18.2 If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is pursued pursuant to section 16.1 above, then either party may initiate binding arbitration. All claims arising out of or relating to these Terms (including their formation, construction, validity, interpretation, performance and enforceability), the parties’ relationship with each other and/or our use of the Content shall be finally settled by binding arbitration administered by the American Arbitration Association on a confidential basis in accordance with the provisions of its Commercial Arbitration Rules and the supplementary procedures for consumer related disputes of the American Arbitration Association (the “AAA”), excluding any rules or procedures governing or permitting class actions. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including but not limited to any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. The interpretation and enforcement of this agreement shall be governed by the Federal Arbitration Act.
18.3 THE AAA’S RULES GOVERNING THE ARBITRATION MAY BE ACCESSED AT WWW.ADR.ORG OR BY CALLING THE AAA AT 1.800.778.7879. TO THE EXTENT THE FILING FEE FOR THE ARBITRATION EXCEEDS THE COST OF FILING A LAWSUIT, WE WILL PAY THE ADDITIONAL COST. A REQUEST FOR PAYMENT OF FEES SHOULD BE SUBMITTED TO AAA ALONG WITH YOUR FORM FOR INITIATING THE ARBITRATION, AND WE WILL MAKE ARRANGEMENTS TO PAY ALL NECESSARY FEES DIRECTLY TO THE AAA. IF THE ARBITRATOR FINDS THE ARBITRATION TO BE NON-FRIVOLOUS, WE WILL PAY ALL OF THE ACTUAL FILING AND ARBITRATOR FEES FOR THE ARBITRATION, PROVIDED YOUR CLAIM DOES NOT EXCEED $75,000. THE ARBITRATION RULES ALSO PERMIT YOU TO RECOVER ATTORNEYS’ FEES IN CERTAIN CIRCUMSTANCES.
18.4 THE PARTIES UNDERSTAND THAT, ABSENT THIS MANDATORY PROVISION, THEY WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. THEY FURTHER UNDERSTAND THAT, IN SOME INSTANCES, THE COSTS OF ARBITRATION COULD EXCEED THE COSTS OF LITIGATION AND THE RIGHT TO DISCOVERY MAY BE MORE LIMITED IN ARBITRATION THAT IN COURT.
18.5 CLASS ACTION AND CLASS ARBITRATION WAIVER. THE PARTIES FURTHER AGREE THAT ANY ARBITRATION SHALL BE CONDUCTED IN THEIR INDIVIDUAL CAPACITIES ONLY AND NOT AS A CLASS ACTION OR OTHER REPRESENTATIVE ACTION, AND THE PARTIES EXPRESSLY WAIVE THEIR RIGHT TO FILE A CLASS ACTION OR SEEK RELIEF ON A CLASS BASIS. IF ANY COURT OR ARBITRATOR DETERMINES THAT THE CLASS ACTION WAIVER SET FORTH IN THIS PARAGRAPH IS VOID OR UNENFORCEABLE FOR ANY REASON OR THAT AN ARBITRATION CAN PROCEED ON A CLASS BASIS, THEN THE ARBITRATION PROVISION SET FORTH ABOVE IN SECTION 16.2 SHALL BE DEEMED NULL AND VOID IN ITS ENTIRETY AND THE PARTIES SHALL BE DEEMED TO HAVE NOT AGREED TO ARBITRATE DISPUTES.
19.2 Our electronically or otherwise properly stored copy of these Terms will be deemed to be the true, complete, valid, authentic, and enforceable copy, and you agree that you will not contest the admissibility or enforceability of our copy of these Terms in connection with any action or proceeding arising out of or relating to these Terms.
19.3 Any provisions of these Terms that are reasonably inferable to have been intended to survive termination (including, but not limited to, any provisions regarding limitation of our liability or indemnification) will continue in effect beyond any such termination of access to the Services.
19.4 These Terms do not confer any rights, remedies, or benefits upon any person other than you.
19.5 We may assign our rights and duties under these Terms at any time to any third party without notice. You may not assign these Terms without our prior written consent.
19.6 Our waiver of any breach of these Terms will not be a waiver of any preceding or subsequent breach thereof.
19.7 If any provision of these Terms is held to be invalid or unenforceable, that provision will be stricken and will not affect the validity and enforceability of any remaining provisions.
19.8 Possible evidence of use of the Services for illegal purposes will be provided to law enforcement authorities.
19.9 Discontinuation of use of the Services is your sole right and remedy for any dissatisfaction with the Services or any of the Content.
If you have entered into a separate agreement with Socio with respect to your use of the Services or any Content, that agreement will supersede these Terms to the extent they are in conflict.
Please contact us with any questions regarding the Services or these Terms at:
Socio Labs, LLC.115 W. Washington StreetSuite 1190Indianapolis, Indiana firstname.lastname@example.org
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