Three G2 Winter 2020 reports show how Socio’s commitment to customer success is fueling its rise as an event technology and software leader
Socio, an event management platform that helps enterprises, member-based organizations, and third-party planners optimize their live events, ascended to the Leader quadrant in G2’s Grid Report for Mobile Event Apps – Winter 2020.
The report placed Socio in the top 3 of the 151 event app providers listed.
But that wasn’t the only report distinguishing Socio as a category leader. The G2 Momentum Grid Report for Mobile Event Apps – Winter 2020 also showed Socio trending in the top 25% of the category. That distinction means Socio is likely to:
- Continue a high growth trajectory.
- Outpace competitors in delivering innovative products that meet users’ evolving needs.
“It’s beyond humbling that our customers’ reviews have propelled us to a category leader. We’ve only been listed on G2 about a year,” said Socio CEO and co-founder, Yarkin Sakucoglu. “Really, this is a testament to our Product and Customer Success teams. They go above and beyond to help our clients take every event to the next level. You see their work mentioned in almost every G2 review.”
That commitment to customer success is reflected by Socio’s world-class NPS score of 83. It’s also illustrated by G2s Comparison Report – Winter 2020, which summarizes User Satisfaction Ratings against all category leaders. Socio led in 11 out of 12 categories, and had the shortest payback period for customer ROI.
Socio helps enterprises, member-based organizations, and third-party planners optimize their live events. Clients such as Google, Microsoft, ICAO, and Pinterest use Socio’s event management platform to power their events and facilitate millions of interactions globally. For more information, visit www.socio.events or follow Socio on Twitter at @socioevents.